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Refund & Exchange Policy

To make your shopping experience at Yamini Malani fuss-free, please go through the following terms & condition at the time of making the purchase:

Non-Returnable and Non-Refundable
 

Products purchased during a sale, using a coupon, or a gift voucher are non-returnable and non-refundable. This means that if you purchase any product during these promotions and later decide to return it, you will not be eligible for a refund.

Size Exchange: 
 

The product can be exchanged for a bigger or smaller size, depending on stock availability. However, the following conditions must be met:

  • Garments purchased during a sale are not eligible for any kind of return/exchange.
  • Requests for exchange should be made within 48 hours of delivery of the product to the given address.
  • Garments should be unused, unworn, unwashed, free of damage, stains, and fragrances.
  • The tag on the product should be intact, and the product should be in its original packaging.

If you need to exchange the product for a different size, you can contact Yamini Malani on WhatsApp at +9198307 99034. They will assist you with the size exchange process.

Damaged/Wrong Product:
 
  • Exchange/return will not be accepted if the customer doesn’t like the material or color of the dress. It is advised to carefully read the product description and view all the pictures before ordering. You can reach out to Yamini Malani for more details about the product, if needed.
  • A 10-12% color difference may occur due to screen resolution and lighting. Please do not request a return or exchange for this reason.

If you receive a damaged or incorrect product, please reach out to Yamini Malani on WhatsApp at +9198307 99034. They will provide you with the necessary assistance to resolve the issue.

Custom-Made Orders: 
 

Custom-made orders are not eligible for returns. If you place an order for a custom-made product and later decide to return it, you will not be eligible for a refund. However, Yamini Malani offers one-time alteration for these products. In this case, you will need to self-ship the product back to them for the alteration to be made.

Late Deliveries: 
 

Yamini Malani tries to deliver orders within 7-15 working days, but there may be delays due to holidays, labor strikes, courier company issues, or other delivery factors. Late delivery does not constitute a reason for return, especially for occasions like birthdays, wedding anniversaries, or farewell parties. If you require expedited delivery, you can request one-day/air express delivery at an additional cost if available in your location.

Please note that the responsibility for the products lies with the customer until they are returned to Yamini Malani at the specified address.

Yamini Malani

1/1c/2 Ram Krishna Samadhi Road,

Kankurgachi, Kolkata – 700054, West Bengal ,IN

M: +9198307 99034

It’s important to review and understand these policies before making a purchase to ensure a hassle-free shopping experience with Yamini Malani.

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